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Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
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Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
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Cediva

Cloud Call Center Community Featured Article

[January 10, 2006]

Dutch bank pays $80 million for violating money-laundering laws

(Turkish Daily News Via Thomson Dialog NewsEdge)The Federal Reserve Board ordered ABN AMRO Bank NV to pay roughly $80 million (66.8 million euros) in fines for conducting financial transactions with Iran and Libya that violated U.S. money-laundering laws.


The financial services company, headquartered in Amsterdam, acknowledged to federal regulators last year that employees of its Dubai office processed wire transfers between 1997 and 2004 on behalf of Iranian and Libyan clients.

Wire transfers involving Iranian and Libyan nationals were prohibited during that period by the Office of Foreign Assets Control, a division of the U.S. Treasury.

In a statement, ABN AMRO Board Chairman Rijkman Groenink said he accepted the sanctions and that the company has taken significant steps to improve compliance control and risk management.

"As a global financial organization, nothing short of the highest standards of compliance is acceptable. We regrettably recognize that, in the past, our compliance in certain areas did not meet this standard," he said. "Further improving our compliance is the highest priority of the bank."

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