Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[November 06, 2006]

DIDX.net Offers Phone Service on MSN Messenger

DIDX.net, the world’s largest DID/DDI phone number market place, announces interconnection with Microsoft MSN Messenger using gtalk2voip services.

DIDX is the DID exchange for 3250+ telecom companies from over 200 countries around the globe. DIDX began with 100 members in August 25, 2005. It is one of the most disruptive yet practical VoIP services in the 21st century, created and maintained by Super Technologies, Inc., VoIP technology company for six years, based in sunny Pensacola, Florida.


The MSN interconnection makes Super Technologies, Inc. the first company in the world to offer phone lines on Microsoft MSN Messenger and the opportunity to empower more individuals and industry than ever with DID from Africa, Asia, Americas, Australia, and Europe.

“We predicted the ever-increasing demand in the world market for DID versatility as long ago as 1999. We have made it our mission to cater to this demand. Most of all, we are excited about the un-imaginable number of opportunities available to us and even more so, our thousands of global telecom partners to benefit from this deal,” says Suzanne Bowen CEO, Super Technologies.

Customers can own a US, UK, France, Australia, Malaysia, Poland, Pakistan, and/or Nigeria phone numbers (DID = Direct Inward Dialing) on their regular Microsoft MSN Messenger.

Super Technologies, Inc.'s DIDX service is poised to offer similar interconnection services for other exciting programs such as Google Talk, Gizmo Project, Free World Dialup and Skype.

Initially the service will be offered through the DIDX’s retail number sales web site on www.virtualphoneline.com Measures are in the process now to add the module to the wholesale DID engine at www.didx.net.

MSN Messenger is a service and product of Microsoft Corporation.
Google Talk is a service and product of Google, Inc.
Skype is a product and service of Skype Limited.
All services and products mentioned are property of their relative companies.

About Super Technologies, Inc. DIDXchange:
Super Technologies, Inc. was founded in 1999 with the objective to give leverage to its global customer base the most practical and innovative voice technologies such as DIDXchange. Today, the company connects 3250+ ITSP's, CLEC's, and ILEC's to buy, sell and trade DID on the DIDXchange with one simple interop. For more information, visit http://www.didx.net

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos