Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[March 28, 2006]

Local job search purchased by national service

(Frederick News-Post, The (Frederick, MD) (KRT) Via Thomson Dialog NewsEdge) Mar. 28--MILWAUKEE -- A national online job service has purchased Marylandjobs.com.

LocalCareers.com, a Menomonee, Wisc.-based online career network, purchased the company to have a greater presence in Maryland, said Natalie Henquinet, marketing coordinator.

LocalCareers.com has sites in all 50 states with 28 referencing a state-named .com, Ms. Henquinet said.

"The www.marylandjobs.com site is a filter of local careers that have positions in Maryland," Ms. Henquinet said.

A perusal of the LocalCareers and MarylandJobs sites shows basically the same home page with the Maryland site tailored to Maryland job information. Many of the links to subsequent pages are the same on both sites.

The focus of LocalCareers.com is as an online job board, Ms. Henquinet said. For free, job-seekers can log on, see the offerings, post a resume, and employers can search the resume database for prospects.

"A job search can be nationwide, by state, by location within a state, or by job category," Ms. Henquinet said.

All MarylandJobs.com services are free for job-seekers and easy to use. There is no lengthy sign-up process and all job postings are updated daily, she said. The Maryland site allows access to jobs nationwide.

How does the company make money?

"There are ads which are similar to classifieds in the newspaper," she said. "Employers buy spots on our Web site and post jobs for a fee."

There are a lot of accounting- and sales-related positions open, she said, no openings in architecture and one in pharmaceuticals.

The company was started in 1997 by owner Brian Weis, Ms. Henquinet said.

LocalCareers.com began in Wisconsin with local job postings, then grew to other states.

"A lot of Wisconsin companies have branches in different states. That helped us in the beginning building clientele in other states," Ms. Henquinet said.

LocalCareers.com does a lot of Web marketing and posts a lot of banners (online ads elsewhere) on the Web linking to libraries and universities. "It's a basic Web marketing tool," she said.

Linking helps job-seekers view opportunities at Maryland government sites if we have that link, such as the Maryland Department of Natural Resources, she said.

A lot of sites will link to LocalCareers.com even though the company does not link to those sites, Ms. Henquinet said.

"The more linking you do increases your chances of a high placement on a search engine such as Google," she said.

The company does not have sites in other countries, Ms. Henquinet said.

There also are industry-specific job sites, such as nursing, federal and state sites, and all contain local careers. Together they form a nationwide job board, she said.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos