Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[February 09, 2006]

Web prescriptions cost doctor her license

(Columbus Dispatch (Ohio) (KRT) Via Thomson Dialog NewsEdge) Feb. 9--After giving Internet prescriptions for narcotics and weightloss drugs to 663 patients without seeing them in person, Dr. Ruth Ann Holzhauser should lose her license indefinitely, the State Medical Board decided yesterday.


In 2003 and 2004, Holzhauser, a Columbus doctor, worked for MedsNationwide, an Internet prescription company based in Florida.

After the company collects medical information from patients, its doctors review the information and consult with patients over the phone before writing a prescription. Holzhauser told the Medical Board that during her work with Meds-Nationwide, she never met with patients face-to-face.

The most commonly prescribed drug was hydrocodone, a powerful and frequently abused painkiller.

In a written response to the accusations, Holzhauser's attorneys said that she acknowledged her wrongdoing, but she did not know she was breaking Ohio law at the time.

Once she knew she was violating the law, she expressed remorse and helped the Medical Board gather information that was used against her, the letter states.

Holzhauser, who was medical director from 1998 until 2003 at Maryhaven, a Columbus alcohol- and drug-treatment center, might appeal the board's ruling in Franklin County Common Pleas Court. Her attorneys did not return a phone call yesterday afternoon.

Permanent revocation is the most severe punishment the board can impose.

mcrane@dispatch.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos