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Cloud Call Center Community Featured Article

[February 01, 2006]

Cambridge Solutions Named One of Top 3 Best Performing BPO Providers Worldwide; International Survey Results Released by neoIT and Global Services

GREENWICH, Conn. --(Business Wire)-- Feb. 1, 2006 -- Cambridge Solutions Ltd., BPO division, has been named one of the three "Best Performing BPO Providers" in the world and a member of the 100 top ranking global services providers. The international survey and evaluation was conducted by Global Services media and neoIT, a leading offshore outsourcing advisory firm.


"The Global Services 100 firms demonstrate a pattern of market leadership, innovation and outstanding customer service. They have exhibited balanced excellence in the way they run their operations, address client needs and manage their client relationships, as well as their human capital," said Rusty Weston, editor-in-chief, Global Services. "A combination of factors including size, profitability, a multishore presence, demonstrated capabilities and staff training was considered to carry out the survey, but what differentiated the GS100 companies was their ability to effectively integrate these capabilities to create value for their clients and stakeholders."

"This international recognition validates the success of Cambridge Solutions' unique strategic global outsourcing model," said Chris Sinclair, executive chairman and CEO, Scandent Solutions. "In today's economy, establishing a global services strategy is critical for all companies. With Cambridge Solutions, we have created an approach to BPO that is the bridge for companies to reach the next level of performance, efficiency and competitive advantage."

Cambridge Solutions is a leading global business process outsourcing (BPO) company for the financial services, insurance and healthcare industries. The company is differentiated by having a strong client-facing presence in the client's home country, combined with international operations and a leadership position in knowledge-based BPO. Cambridge Solutions is a leader in the high end BPO space with significant domain expertise and brand equity as the leading outsourcing player in the insurance space. The company has a global footprint of 4,000 employees in more than 70 offices in the U.S., U.K., Australia and India.

A complete list appears online at www.globalservicesmedia.com

About Scandent Solutions Corporation Ltd.

Scandent is a broad-based IT services company that offers business consulting, application implementation, software engineering, maintenance and support services. It is promoted by Scandent Group, which has in its fold IT (Scandent Solutions) and BPO (Cambridge) companies that collectively employ over 3,500 professionals serving customers on 4 continents through over 70 locations worldwide. Scandent strives to deliver differentiated solutions with impeccable quality.

The IT services of the firm include strategy, application implementation, software engineering and support solutions. BPO services focus on process consulting; transaction processing, including mortgage application and renewal; medical billing; finance, accounting and banking back office support; insurance claims administration and processing; inbound and outbound contact centers to support all of these activities; and other transaction processes that require knowledge-based decision making.

On September 6, 2005, the Board of Directors of Scandent Solutions decided to merge the company with Cambridge Services Holdings LLC. The merger is subject to the requisite regulatory and shareholder approvals. The resultant entity will be renamed as Cambridge Solutions Ltd.

For more information about Scandent, visit www.scandentsolutions.com. For more information on Cambridge, visit www.cambridgesolutionsltd.com.

About CMP-CyberMedia's Global Services

Global Services is an integrated media brand with a portfolio offering that includes a magazine, a website, events, a newsletter and customized solutions. Our audience consists of corporate professionals engaged in the sourcing and management of business and technology services. Global Services is owned by CMP-CyberMedia LLC. The editorial team is co-located in the United States and India.

About neoIT

neoIT is the leading offshore advisory and management firm neoIT focuses exclusively on assisting companies in maximizing their returns from the offshore sourcing of both information technology and business processes on either a project or enterprise wide basis. neoIT solutions deliver results in the form of cost savings, improved governance, reductions in sourcing process time and decreased risks with offshore supplier partnerships or own operations. neoIT's clients for offshore advisory and management include leading Global 5000 firms in financial services, insurance, healthcare, telecommunications, utilities, oil and gas, consumer goods, logistics, retail, entertainment, manufacturing and other industry sectors.

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