Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[January 28, 2006]

First Coffee - The Saga Of GlobeTel's VoIP and WiMAX Russian Dreams

By David Sims
david@firstcoffee.biz

The news as of the first coffee this morning, and the music is Ol’ Blue Eyes’s “I Got It Bad And That Ain’t Good:”

First CoffeeSM loves pouring gasoline on fires as much as the next excitement-addicted journalist, so would like to report that GlobeTel Communications is officially stating today that in accordance with the obligations placed on all Amex-listed companies under Rule 401(c) of the Rules of the American Stock Exchange yada yada yada, GlobeTel Communications Corp. “would like to state in the strongest terms that the statements and implications made by Mr. Seth Jayson in his Motley Fool article dated January 23rd, 2006, are entirely without substance and are misleading.”


Take that, you Fool. “The company rejects his attempts at guilt by association regarding persons and actions that predate any GlobeTel involvement with Advantage Telecom,” the statement continues:

“GlobeTel believes his misleading statements result in damaging implications that have the potential to seriously damage both shareholder value and the ability of GTE management to effectively conduct the company’s business.”

Well, what’s this catfight?

Things kicked off when GlobeTel stock shot up 75 percent in a single day in late December after the firm, which describes itself as a “diversified, global telecommunications and financial services company” announced a $600 million “WiMAX wireless network” deal for the “30 largest Russian cities,” Jayson recounts.

GlobeTel CEO Tim Huff predicted at the time that “Russia will, quickly and at a relatively modest cost, have a wireless infrastructure that will rival any in the industrialized world,” according to Red Herring.

Jayson wrote a commentary titled “More Hot Air From GlobeTel” on January 6 at Motley Fool. He started off with “If there’s one thing hotter than solar and/or fuel-cell-powered, blimp-borne Internet communications, it’s gotta be Russian WiMAX. At least that’s what the folks at GlobeTel would like you to believe.”

But, Jayson reminded readers, “last summer, GlobeTel announced a deal to put Internet blimps over Colombia,” as well as announcing “turnkey VoIP products,” deals for wireless networks in China, Japan, and Germany, and “many other projects that so far seem to have produced nothing more than penny-stock froth.”

Jayson’s advice for those thinking of investing in GlobeTel? “Hide that wallet.” It gets 100 percent of its revenue “from the dirty old phone biz,” Jayson says, pointing out that even there, “its margins are zero (when they’re not negative) right after the cost of goods sold. And it only loses more money as you move down the income statement.”

“According to the information I’ve got from Capital IQ, GlobeTel has lost a grand total of $43.9 million since 2000, and it’s also running cash-flow negative. It survives on loans and stock sales,” he says. Perish its dreams of being the Cisco or Nokia for VoIP.

So “until there’s some real information that makes this announcement look the least bit likely, investors should assume that this deal, like the blimp announcements, is nothing but hot air,” he concludes.

Let’s recap:

After the Russian WiMax announcement, which was “reported” in the American media pretty much as regurgitated GlobeTel press releases, on January 18th GlobeTel, calling itself a “telecom and financial services company,” announced the would sell “its holdings of Consolidated Global Investments Ltd., an Australian company, back to CGI.,” but that “all divisions are “moving ahead as planned,” according to the Associated Press: GlobeTel would “return all its shares and options in CGI and retain a $1.4 million deposit that was held for that company.”

GlobeTel got a 70 percent stake in CGI to try to get a foot in the Asian telecommunications market with a company listed on a foreign exchange, the AP said.

Then on the 23rd Jayson wrote “GlobeTel’s Australian Odyssey.” In it he notes that since his January 6th article, “questioning the reality of the impressive-sounding Russian WiMax deal that catapulted this penny stock onto the hot list at the beginning of the month, GlobeTel has been busy releasing reams of PR, as well as catching up on its regulatory filings.”

Calling GlobeTel “primarily a VoIP telephony provider that, until recently, was most notable for its years of heavy losses,” Jayson said “GlobeTel’s much-hyped foreign operating units, which are always trumpeted with promising PR, not only come under strange circumstances, but they also often do very strange things and meet with very strange ends.”

And after a little digging, Jayson found that according to GlobeTel filings over the past few quarters, “CGI’s only asset of note has been shares of GlobeTel stock. A subsidiary whose biggest asset is stock in its parent company? How does that work?”

Jayson digs more, and finds out that this Australian unit “first appears in the GlobeTel saga under the name Advantage Telecommunications.”

The first reference to ATC/CGI comes in a 2003 10-Q, and “curiously, it doesn’t mention operations of any kind,” Jayson finds: “In that filing, GlobeTel describes a ‘strategic investment,’ a $1.2 million convertible, 12 percent note transaction – though the parties agreed that no interest would be paid, according to later filings.”

The GlobeTel press release on Sept. 22, 2003 was more impressive, claiming that this combination would create “a new force in global telecommunications” and that “ATC had operations in the U.K., Hong Kong, China, Germany, Macau, Vietnam, Sri Lanka, Bangladesh, Mauritius, Cambodia, Indonesia, Pakistan, and Taiwan,” estimating the “replacement value” of ATC’s network at $30 million and “claimed that ATC had revenues of $10 million from 2001 to 2003, ramping at a 500% clip.”

This at a time, Jayson says, in 2002 and 2003, when GlobeTel itself had annual revenues of about $11 million.

As Jayson finds, until 2002 ATC was, according to the Australian Securities and Investments Commission’s records, a publicly traded firm called “Nugold Hill Mining… Nugold/ATC/CGI was the key character in what some in the Australian press called one of the biggest embezzlements and securities frauds in Australian history.”

“Remember, GlobeTel got into the ATC venture in September of 2003,” Jayson says, pointing out that the embezzler went to the Australian cops to confess back in September of 2002.

In GlobeTel’s 2003 10-K the claims about ATC had been altered to read ATC “had operations in England and Hong Kong and had points of presence in over 15 countries.” Little different from the first claim of going operations in all those countries.

In GlobeTel’s August 2004 Q2 statement they finally admitted that ATC/CGI had no operating activities. No 500 percent growth claimed in the press release only 11 months ago, no $30 million network, no real assets, that is, other than… GlobeTel stock.

And as Jayson clearly shows, in the past few years GlobeTel “had one majority-owned subsidiary arrange to prepay its other, wholly owned, subsidiary for a license for technology that’s still months, if not years, from being proved feasible, using money it obtained by trading in the parent company’s stock, which was inflated following heavy PR regarding that same blimp technology. And now, GlobeTel is waving goodbye to that subsidiary and keeping the cash.”

Reread that a couple times, read all of Jayson’s investigations before whipping out your wallet to invest in GlobeTel’s Russo-Luxembourg venture, and you’ll understand why GlobeTel’s denouncement of Jayson’s research sounds so forced, vague, perfunctory and so utterly unable to rebut one point of Jayson’s careful, factual analysis.

If read off-site hit http://blog.tmcnet.com/telecom-crm/ for the fully-linked version. First CoffeeSM accepts no sponsored content.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos