Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[July 14, 2005]

Brazil abandoning plans to develop its own digital TV standard

Brazil will abandon its quest to develop a digital TV standard of its own and restart negotiations with foreign groups to determine which system best suits Latin America's largest nation, officials said Wednesday.

Communications Minister Helio Costa said Brazil's efforts to develop its own standard were unworkable considering the lack of research money devoted to the effort.

"Unfortunately, I confess we don't have the conditions to develop a digital TV standard," Costa told reporters.

"We might even have the technical capacity. But how to develop a standard with 80 million reals (US$34 million or euro27.9 million) ?" he said referring to the amount of money the government had devoted to the research project.

Costa pointed out that the U.S. spent US$2.8 billion (euro2.3 billion) to develop its Advanced Television Systems Committee standard. Japan poured about US$3 billion (euro2.46 billion) into creating its ISDB -- the Terrestrial Integrated Services Digital Broadcasting.


Another candidate for Brazil to accept the digital standard from Europe's Digital Video Broadcasting.

Brazil had been leaning heavily toward Japan's ISDB standard during the administration of former-President Fernando Henrique Cardoso and hoped to have it working by 2003.

But those plans ended when President Luiz Inacio Lula da Silva was elected in 2002 and the government announced it would develop its own digital TV standard.

In a country with more than 120 million TV viewers and where more homes have a TV set than a refrigerator, Brazil represents a very attractive market for digital TV manufacturers.

The country's decision will also likely influence standards across the region.

"Where Brazil goes, a large part of Latin America will go with us," Costa said.

He said he would begin meetings with representatives from the three digital standard consortia within the next two months.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos