Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[May 24, 2005]

Anacapa and Firetide Bring Free Wireless Internet to La Semaine Italienne in Paris, France

PARIS --(Business Wire)-- May 24, 2005 -- Anacapa Marketing Services and Firetide, a leader in mesh networking, announced they have partnered to provide free wireless Internet access to visitors attending the fifth annual "La Semaine Italienne" (Italian Week) festival in Paris, France. The two companies will create a wireless mesh network for the event that will enable wireless Internet to all attending the festivities in Paris' historic 13th district from today until Thursday, June 2, 2005.


The event celebrates Italy's rich cultural heritage and brings a week of Italian food, wine, writings and film to Paris. This year's festival will highlight the works of Italian poet, film director and writer Pier Paolo Pasolini.

"It is exciting to be involved with such a rich sharing of culture and heritage," said Daniel C. Toomey, Jr., Anacapa's Chief Executive Officer. "We believe that providing free Internet service extends this sharing and opens the festival to a broader audience throughout the world."

"The Internet has emerged as a primary medium for sharing ideas, thoughts and cultures," said Bo Larsson, Firetide's CEO. "We are pleased to extend the reach of La Semaine Italienne by enabling wireless access to everyone attending the event."

The fifth annual "La Semaine Italienne" (Italian Week) festival in Paris, France, will be held in various venues surrounding Paris' historic 13th district town hall. Free wireless Internet access will be available for the entire event, with wireless coverage best near the town hall. For more information visit http://www.mairie13.paris.fr.

About Anacapa Marketing Services, Inc.

Anacapa Marketing Services, Inc. operates an advertising service designed specifically for free HotSpot operators. The company provides HotSpot operators with the equipment needed to set up a free HotSpot as well as a generous revenue sharing program. Anacapa was founded in 2002 and has offices in Westlake Village, California, and Bangalore, India.

For more information, visit the company's Website at www.anacapa.biz, or contact Daniel C. Toomey, Jr. at 920 Hampshire Road, Suite V, Westlake Village, CA 91361. Domestic: 877-631-5857. International: 847-227-3052.

About Firetide, Inc.

Firetide is a privately held wireless mesh technology company that develops networking equipment to deploy high performance, scalable wireless mesh networks quickly, easily and affordably. Firetide's Instant Networking solution is ideal for building backbone infrastructure for Wi-Fi networks, video networks, and temporary networks in a variety of environments, such as Internet HotZones, airports, hotels, campus environments, or other locations where wiring is too difficult or expensive to install. Investors include Menlo Ventures, HMS Ventures, Hawaiian Electric Industries, and Mitsui & Co. Venture Partners. For more information, visit the company's website at www.firetide.com.

2005 Firetide(TM), HotPort(TM) and Instant Mesh Networks(TM) are trademarks of Firetide, Inc.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos