Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[September 20, 2004]

European companies are taking a faltering approach to Sarbanes-Oxley

European companies are taking a faltering approach to Sarbanes-Oxley

Few have made significant inroads towards meeting compliance

The Hague, Netherlands – September 20th 2004. A.R.C. Morgan have today released the findings of their European Companies Sarbanes-Oxley Benchmarking survey – the survey indicates that more than 69% of European companies interviewed are only at the very early stages of planning their Sarbanes-Oxley section 404 project. The survey also reveals that European companies are not paying heed to the whistleblower provision of the Sarbanes-Oxley Act. The results of this Benchmarking Survey should cause alarm within Board Rooms of those European companies that must comply with the Sarbanes-Oxley Act.


A.R.C. Morgan made contact with 376 individuals responsible for overseeing compliance with Sarbanes-Oxley, from 21 countries in EMEA and diverse industry sectors – all respondents have their head offices in the region.

The survey found that an alarmingly high percentage of companies (more than 80%) reported that spreadsheets play an important role in both assessing the control environment and final financial reporting. The survey also found that a large number of companies have found it increasingly difficult to balance the Sarbanes-Oxley compliance efforts with IFRS and local government requirements.

On a positive note the majority of respondents said that they saw Sarbanes-Oxley section 404 as an opportunity towards general housekeeping and enhancement of processes.

About A.R.C. Morgan
A.R.C. Morgan provides Financial Control Management experts to assist firms achieve Sarbanes-Oxley compliance. Our professionals are experienced in conducting both Section 404 readiness assessments and Section 302 Disclosure Control advice. We can act as a project lead or augment existing project teams with experienced resources. A.R.C. Morgan is a growing company with Head-Offices in The Netherlands and personnel available in the U.K., European and Nordic countries.

Contact
A.R.C. Morgan
Parkweg 2
2585 JJ, The Hague
The Netherlands
Tel: + 31 70 416 6037
Fax: + 31 70 350 3075
Email: survey@arcmorgan.com
Web: www.arcmorgan.com

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.

Cloud Based Solutions Brochure

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.

3CLogic Videos