Connect With Us

800-350-8656

9700 Great Seneca Hwy
Rockville, MD 20850

info@3CLogic.com
sales@3CLogic.com
"enhanced reporting"
Not only did we get all the features of our old system with 3CLogic, we got enhanced reporting features that are pictorial, graphical and intuitive.
-Mohit Adalkha,
Assistant General Manager,
Spanco BPO
"endless opportunity"
Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth.
-Dale McCrary,
VP of Technology,
Sopra Brands
"state of the art product"
3CLogic has come out with a state of the art product that is based on a combination of Cloud Services and Distributed Computing Architecture.
-Alvaro Ramirez,
Cediva

Cloud Call Center Community Featured Article

[June 17, 2004]

ChartLogic, Inc. Selects ScanSoft's Dragon NaturallySpeaking SDK for Its Comprehensive Electronic Medical Records - EMR - Solution

PEABODY, Mass. --(Business Wire)-- June 17, 2004 -- Dragon NaturallySpeaking SDK Enables Healthcare Providers and Physicians to Virtually Eliminate Transcription Costs, Save Time and Improve Overall Patient Care

ScanSoft, Inc. (Nasdaq:SSFT), the global leader of speech and imaging solutions, today announced that ChartLogic, Inc, the leader in voice-driven electronic medical records (EMR) has selected ScanSoft's Dragon NaturallySpeaking(R) SDK, the leading speech recognition software integration solution, for its flagship EMR solution, ChartLogic(TM). ChartLogic utilizes voice recognition not only for dictation, but to drive the entire electronic charting process.


Working closely with physicians, ChartLogic leveraged the Dragon NaturallySpeaking 7 SDK to create a comprehensive, voice-directed electronic medical chart. ChartLogic's solution provides physicians with an accurate, easy-to-use alternative to paper charts that enables physicians to save time and money - resulting in more time to focus on patient care. Traditional charts, requiring handwriting, dictation or manual transcription, are time consuming and expensive, and are often not completed by the physician until the end of the examination day. With ChartLogic, physicians can complete their charts in less than 60 seconds at the end of each patient visit - resulting in substantial time savings and more accurate patient notes. By using the speed and accuracy of voice-driven dictation and commands, ChartLogic also enables physicians to more easily and completely document their services for billing purposes.

"Speech recognition is changing the way physicians think about electronic medical records, and the capabilities we've been able to add using ScanSoft's Dragon NaturallySpeaking SDK are the cornerstone for our solution," said Jack Savage, CEO for ChartLogic. "Speech-driven electronic medical records will eventually be the standard required by every physician."

ChartLogic has developed a comprehensive package of easy-to-use software and hardware, known as Precision Voice(TM) technology, to optimize its voice capabilities for the clinical environment. Precision Voice technology was designed in conjunction with physicians to mirror the normal processes of a physician practice.

ScanSoft's Dragon NaturallySpeaking 7 SDK technology portfolio provides healthcare providers, technology suppliers and integrators with the ability to quickly and easily speech-enable commercial and in-house PC- and Web-based Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) applications, and delivers unrivaled speed and accuracy. Through their use of the Dragon NaturallySpeaking SDK, healthcare organizations can save thousands of dollars per doctor each year in reduced or eliminated manual transcription costs.

"More and more healthcare professionals are turning to speech technology to help them increase productivity, realize cost savings and improve overall patient care," said Robert Weideman, senior vice president, ScanSoft Productivity Applications, ScanSoft. "ChartLogic is an excellent example of how our technology can be used to improve existing processes, and help organizations to stay compliant."

About ScanSoft, Inc.

ScanSoft, Inc. (Nasdaq:SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft products and technologies, please visit www.ScanSoft.com.

About ChartLogic, Inc.

ChartLogic, Inc. was founded in 1994 and has since created the most innovative and comprehensive voice driven Electronic Medical Record system available today. ChartLogic, Inc. has integrated clinical experience and technological expertise to create a system that is uniquely designed for clinicians and their diverse environments. For more information regarding ChartLogic, please visit www.ChartLogic.com.

Trademark reference: ScanSoft, the ScanSoft logo, Dragon and NaturallySpeaking are registered trademarks or trademarks of ScanSoft, Inc. in the United States and/or other countries.

ChartLogic and Precision Voice are registered trademarks of ChartLogic, Inc.

The statements in this press release that relate to future plans, events or performance are forward-looking statements that involve risks and uncertainties, including risks associated with market trends, competitive factors, and other risks identified in ScanSoft's SEC filings. Actual results, events and performance may differ materially. Readers are cautioned not to put undue reliance on these forward-looking statements that speak only as of the date hereof.

[ Back To Homepage ]

Resources

Top 5 Disadvantges of Outsourcing
All businesses alike, no matter what goods and services they provide, strive for 100% customer satisfaction. Any decrease in customer satisfaction rates, whether it is through customer service or product interactions can be detrimental to your company's success.
Read More »
The Five Most Dangerous Mistakes Sales Organizations Make
Studies show that the odds of contacting a lead if called in 5 minutes versus 30 minutes drop 100 times. The odds of qualifying a lead if called in 5 minutes versus 30 minutes drop 21 times.
Read More »
Remote Agents in the Cloud!
As an upcoming business owner, you want to make sure you decrease your costs and boost your profits as much as possible. If you run an in-office call center business, you need to worry about managing agents as well as all of the necessary equipment to administer your leads.
Read More »

Cloud Based Solutions Brochure


areg
Contact Centers Made Simple by 3CLogic

3CLogic News

Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 19, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
Read More »
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
Read More »

White Papers

Hosted Contact Centers
In a contemporary era, communication with global citizens calls for global technologies. This means that the hosted contact centers need costly equipment and solutions that cater to modern day needs. They need to be constantly upgraded to give a satisfying experience to the customers.
Read More »

3CLogic Videos