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Cloud Call Center Community Featured Article

Tata Consultancy Services to Open Automotive Center of Excellence Serving US Automotive Manufacturers and Suppliers

[April 21, 2004]

Tata Consultancy Services to Open Automotive Center of Excellence Serving US Automotive Manufacturers and Suppliers

DETROIT --(Business Wire)-- April 21, 2004 -- Establishment of an Automotive Development Center in Detroit will create local jobs and provide world class services to TCS' auto industry customers

Tata Consultancy Services, a champion of flexible global business models, today announced its intention to open an "Automotive Center of Excellence" in Detroit, from which it will provide Information Technology, Manufacturing and Engineering consulting and services to its roster of North American automotive customers. The center will be fully functional within the next two months, and TCS anticipates hiring 50 local automotive professionals in the next 12-18 months to augment the firm's renowned automotive specialists currently residing in Detroit. TCS executives cite the move as a key development in the expansion of the firm's global delivery model.


"The establishment of this Center of Excellence demonstrates our commitment to the people of Detroit, and we embrace the opportunity to extend our contribution to the local economy," said Arup Gupta, president of TCS America. "Strengthening our local position is critical to meeting the demands of our Detroit-based clientele, and an Automotive Center of Excellence will provide Integrated Engineering and Industrial services to our automotive customers in the region."

TCS counts the Detroit based automotive OEMs, Ford, General Motors, and DaimlerChrysler among its customers, as well as several of the automotive industry's leading tier-one suppliers, including Johnson Controls and Eaton. The Center of Excellence is an extension of TCS' current presence in Detroit, where the firm maintains a development center dedicated to servicing several of these local customers. The existing development center also has plans to scale up in the coming year.

"The decision to extend our presence in Detroit was driven by the needs of our customers," explained K. Karthik, Northeast Regional Director for TCS. "TCS strives to service every customer in the exact capacity that suits their business needs, whether in an on-site, off-site, near-shore, or offshore capacity. In the case of this Automotive Center of Excellence, our automotive customers have a viable option where we can execute projects off-site but in close proximity to their businesses."

TCS offers a wide range of integrated engineering and industrial services to manufacturers in the auto industry. Services that will be provided out of the new Detroit Automotive Center of Excellence include new product introduction (NPI), product engineering, process engineering, industrial automation, enterprise asset management, industrial embedded systems, and supply chain optimization.

The opening of the Detroit Automotive Center of Excellence marks the latest domestic growth of TCS America, which has been expanding its North American operations, and currently has more than 50 offices in the U.S. and Canada.

About Tata Consultancy Services (TCS)

Tata Consultancy Services (TCS) is the world leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

TCS achieved this by creating and perfecting the global deployment and delivery of high quality, high value services and products in IT consulting and business process outsourcing which have helped reshape business and deliver competitive advantage.

More than 75% of TCS' customers reward the company's reliability, passion, creativity, and unique ability to handle the broadest range of their IT needs by continually extending and deepening their partnerships with TCS. With over 28,000 of the world's best trained IT consultants located in 32 countries, TCS is uniquely positioned to deliver its flexible world class services seamlessly to any location.

TCS is a division of Tata Sons, the holding company of the $13 billion Tata group, India's best known and respected business conglomerate, which is also a leader and pioneer in a variety of industry segments and corporate social responsibility.

For more information, visit our website at www.tcs.com

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